To maintain our commitment to honest pricing and architectural quality, ONYXtore operates an intentional fulfillment model. We partner with a global network of curated artisans and logistics hubs who ship directly to your door.
By bypassing traditional retail warehousing, we reduce our carbon footprint and eliminate unnecessary markups—ensuring you receive exceptional design at its true, uninflated value.
*All prices shown include VAT/Sales Tax where applicable. No hidden fees at checkout.
Every selection is tracked. Once your order is processed by our partners, you will receive a digital signature via email. Please allow 48–72 hours for the global courier network to synchronize your tracking data.
We stand by the integrity of our curation. If your item does not meet the ONYX standard or arrives damaged, we offer a seamless 30-day return window. In accordance with UK and EU consumer legislation, you have a statutory 14-day right to cancel your order from the date of delivery.